A rare opportunity in the motor trade.
We are seeking an enthusiastic and confident individual to join our
friendly and busy team. This is a busy and varied role and gives
experience in many different areas of the business. You must have
the ability to communicate clearly with customers and staff ensuring
expectations are met by providing a first class service.
Jim’s Garage Ford and Mazda are dedicated to an excellent standard of
customer service. All applicants must be honest, friendly, keen to help,
and build positive relationships with our customers.
Experience in administration would be beneficial.
Experience in the Motor Industry would be beneficial although training
can be provided if needed. Experience with computerised accounts
systems would also be beneficial.
Some of the main duties will include (but not limited to) –
• Answering telephones
• Booking Workshop Appointments
• Customer Invoicing and Payments
• Liasing between customers and the service team
• Ensuring correct completion of job cards
• Providing Customer Estimates
• Calculate Charges for all parts, labour and service repairs
• Maintain records of all service job documentation
• Updating customers on job progress
• Follow up courtesy calls to customers
• Ensure accurate documentation for warranty work in line
• Warranty Administration / Documentation
We offer a large commitment to the training and development of our
employees, there will be the opportunity to complete training via
elearning and also by attending courses on the mainland with both
Ford & Mazda to keep up with warranty and administration procedures.
Hours of work would ideally be 8.00am to 1pm and 2pm to 5.30pm,
however, 9am start – 5pm finish could suit if necessary, please indicate
clearly on your application.
Salary will be based on experience.
Applications will be treated in the strictest of confidence, apply in
writing with handwritten covering letter and printed CV to –
CLOSING DATE HAS PASSED ON THIS JOB
Jim’s Garage Ford & Mazda
Blackhill Ind Estate
Alternatively you can email – firstname.lastname@example.org